Privacy Policy

Last updated: [Oct 2025]

Our website address is: https://www.thezodiacnest.com

1) Who We Are

The Zodiac Nest (“we,” “our,” or “us”) is an independent online store operated from Singapore. We offer lifestyle and home goods worldwide through our website (the “Site”).

2) Information We Collect

When you visit or shop with us, we may collect:

  • Personal details: name, shipping address, email address, phone number (for order confirmation or delivery).
  • Order details: products purchased, payment method type, and transaction date.
  • Technical information: browser type, IP address, device data, and cookies for basic analytics and site performance.
  • Optional communications: messages you send through contact forms or email.

We do not store credit-card numbers or other sensitive payment information on our servers; payments are processed securely by our third-party partners.

3) How We Use Your Information

We collect and use data only for purposes that keep your experience smooth and secure:

  • To process and deliver your orders
  • To send order updates or respond to your inquiries
  • To maintain and improve our website’s functionality
  • To share occasional shop updates or offers (only if you’ve opted in)
  • To comply with legal or tax obligations
4) Cookies & Tracking

Cookies are tiny text files that help our site remember your preferences (for example, what’s in your cart). You can manage or delete cookies anytime through your browser settings.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5) Sharing Your Data

We share limited information with trusted partners who help us run our shop:

  • WooCommerce – our e-commerce platform
  • Printify – our print-on-demand fulfillment partner
  • Payment gateways – such as Stripe, PayPal, or your chosen provider
  • Shipping carriers – to deliver your orders safely

These partners only receive the data necessary to complete your order and are required to protect it under their own privacy policies.

If you request a password reset, your IP address will be included in the reset email.

6) International Data Transfers

Because we serve customers around the world, your information may be processed outside of Singapore, including in the US, UK, EU, or Australia. We ensure that appropriate safeguards (such as GDPR-compliant agreements) protect your data wherever it travels.

7) Data Retention

We keep your data only for as long as necessary to fulfill orders, meet legal obligations, and resolve disputes. When no longer needed, data is safely deleted or anonymized.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

8) Your Rights

Depending on your location, you may have rights to:

  • Access and obtain a copy of your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Object to certain processing or marketing messages

To exercise these rights, please reach out via [customer_support@thezodiacnest.com].

9) Children’s Privacy

Our products and site are intended for a general audience. We do not knowingly collect personal information from children under 13 (US COPPA) or under 16 (EU GDPR). If you believe a child has provided personal data to us, please contact us and we’ll promptly remove it.

10) Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

11) Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

12) Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

13) Changes to This Policy

We may update this Privacy Policy occasionally to reflect new features or legal requirements. The latest version will always appear on this page with a revised “last updated” date.

14) Contact Us

If you have questions or concerns about this policy or your data, please reach out to us at [customer_support@thezodiacnest.com].

Thank you for trusting The Zodiac Nest — where your privacy is treated with the same warmth and care as everything we create.